Our client DHL Customer Solutions and Innovation develops innovative, supply chain solutions such as DHL Resilience360° (resilience360.com).
DHL Resilience360 is an innovative, cloud-based platform that helps companies to visualize, track and protect their business operations. The solution facilitates intuitive supply chain visualization, tracks shipments and predicts their times of delivery. It enables companies to ensure business continuity, build risk profiles and identify critical events to mitigate risks for turning potential disruptions into competitive advantages.
To support the strong business growth within EMEA (Europe, Middle East and Africa) we are looking for a
As Senior Product Manager (m/f/d) you take ownership of the complete product management life-cycle of the Supply Chain Risk product modules of Resilience360 and facilitate an efficient product development and innovation process.
Your responsibilities will involve gathering business requirements from various channels, such as customer workshops, QBRs and RFPs, to improve the product; specifying business requirements and managing implementation, testing, user acceptance, continuous improvement and quality management.
You develop our product vision to transform it into strategic goals while working cross-functionally with customers, designers and engineers to improve the user experience and develop new features for our customers.
You will also be responsible for the maintenance structure of the product and support the Customer Operations team to create an efficient customer management and implementation process.
In this position you will work with the team and customers to formulate product requirements, build product components, conducting training, and managing product performance.
You have a degree in business administration, business informatics, engineering or comparable combined with professional experience in product or portfolio management, ideally with Software as a Service products.
Knowledge of Direct Procurement Structures Processes and specifically Supplier Management and/or Supply Chain Management
Experience with Supply Chain Risk Management Methodologies, Business Continuity Management. Insurance or Security Management is an advantage
Expertise in leading the ideation, technical approach and launch of digital products
Capability of managing design and development process between various internal and external stakeholder.
Know-how on survey methodologies is beneficial
Competence in optimizing user experience through intuition, qualitative research and customer feedback.
English Language proficiency level; German basic and other languages would be beneficial
You prefer flat hierarchies and a decisive role in shaping a company in its rapid growth? Then you've come to the right place. Welcome to DHL 360° Resilience, an independent company within the DHL Group.
Please send us your application online or via email.
In case of any questions please contact
+49 176 24996111